Privacy Policy

Last Updated: November 15, 2025

At MomentCapture Academy, we are committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our website and services. We believe in being clear about our practices and giving you control over your information.

What Information We Collect

Personal Information You Provide

When you contact us or inquire about our courses, we collect information you voluntarily provide, including:

Name and email address when filling out contact forms
Information about your photography experience and course interests
Any other information you choose to share in your messages

Automatically Collected Information

When you visit our website, we automatically collect certain technical information:

IP address and browser information
Pages visited and time spent on our website
Referring website and search terms used to find our site

Cookies and Similar Technologies

We use cookies to enhance your browsing experience and gather analytics data. You can manage cookie preferences through our Cookie Policy page or your browser settings. For detailed information about the cookies we use, please visit our Cookie Policy.

Legal Basis for Data Processing

We process your personal data based on your consent when you submit forms, our legitimate business interests in providing and improving our services, and compliance with legal obligations where applicable under Japanese and international data protection laws.

Data Retention Periods

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy. Contact form submissions are retained for up to two years unless you request earlier deletion. Analytics data is aggregated and anonymized after six months.

How We Use Your Information

Responding to Your Inquiries

We use the information you provide to answer your questions, provide course information, and communicate about our photography education programs. This is the primary purpose for collecting your contact details.

Website Analytics and Improvement

Analytics data helps us understand how visitors use our website, which pages are most helpful, and where we can improve the user experience. This information is typically aggregated and does not identify individual users.

Marketing Communications

With your consent, we may send you information about upcoming courses, photography tips, or academy news. You can opt out of marketing communications at any time by contacting us directly.

Data Sharing with Third Parties

We do not sell your personal information. We may share data with trusted service providers who help us operate our website and communicate with prospective students, but only under strict confidentiality agreements. We may also disclose information if required by law or to protect our legal rights.

How We Protect Your Data

Security Measures

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes secure server infrastructure, encrypted connections, and access controls.

Data Encryption and Storage

All data transmitted to our website is encrypted using industry-standard protocols. Personal information is stored on secure servers with restricted access, and we regularly review and update our security practices.

Access Controls and Monitoring

Access to personal data is limited to authorized personnel who need it to perform their job functions. We maintain logs of data access and regularly monitor for unusual activity or potential security breaches.

Breach Notification Procedures

In the unlikely event of a data breach that may affect your personal information, we will notify you promptly in accordance with applicable laws and regulations, along with the steps we are taking to address the situation.

Your Privacy Rights

Right to Access Personal Data

You have the right to request a copy of the personal information we hold about you. We will provide this information in a clear and accessible format within a reasonable timeframe.

Right to Rectification and Erasure

If you believe any information we hold about you is inaccurate or incomplete, you can request that we correct or update it. You also have the right to request deletion of your personal data under certain circumstances.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used format and to transfer that data to another organization where technically feasible.

Right to Object to Processing

You can object to our processing of your personal data for certain purposes, including marketing communications. We will respect your wishes and cease processing unless we have compelling legitimate grounds to continue.

How to Exercise These Rights

To exercise any of these rights, please contact us using the information provided on our Contact page. We will respond to your request within the timeframe required by applicable law, typically within 30 days.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

Avoid filling out contact forms, account registrations, or any data-submitting features
Disable cookies through your browser settings (see our Cookie Policy for more details)
Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us using the contact details provided on our Contact page. We will process your request promptly.